Terms of Service

What Communicado is

An AI practice partner for spoken communication.

Communicado is an AI coaching tool for spoken communication: you record takes, and we analyse them and coach you across vocal and presence foundations. It is a practice tool — the coaching is informational, not professional, medical, or therapeutic advice, and results depend on your practice.

Your account

Your email is your key; accounts are personal; 16+.

Sign in with a magic link, Google, or Apple — your email is your key, so keep control of it. Accounts are personal: one person per account, and you are responsible for what happens on yours. You must be 16 or older to use Communicado.

Plans & billing

Free: 3 analyses a week. Pro: unlimited, via Polar, cancel anytime.

The Free plan includes the full practice loop and three analyses a week. Pro removes the cap and uses our strongest coaching model.

Pro is billed through Polar, our merchant of record — their checkout terms govern payment and they handle your card details. Cancel anytime: you keep Pro until the end of the period you paid for. If you are an EU consumer, starting the subscription means you asked us to provide the service immediately. For refund questions, contact us or Polar.

Your content

Yours. We get a narrow licence to process it — only to coach you.

Your recordings, transcripts, and scores are yours. You grant Communicado a limited licence to store and process them solely to provide the service — transcription, scoring, coaching, and showing you your own progress. We do not use your content to train AI models, and our AI providers do not either, per their API terms. Delete your content and the licence ends with it.

Acceptable use

Record yourself, not unwitting others; don’t abuse the service.

Do not record anyone without their clear consent — you are responsible for what is in your takes. Do not upload unlawful content. Do not abuse, probe, or reverse-engineer the service, scrape it, resell it, or dodge the free-tier limits with multiple accounts. We may suspend accounts that do.

Third-party names

Similarity scores are our estimates of a style, not an endorsement.

Communicado’s coaching draws on publicly taught communication frameworks. Similarity scores (like a “signature match”) are our own estimates of a coaching style, offered for practice — they are not a certification, and the names of speakers or teachers do not imply their endorsement of Communicado.

Availability

A young product: features evolve, and there is no uptime guarantee.

Communicado is a young product. Features may change, improve, or occasionally pause. We work to keep the service up but do not promise uninterrupted availability, and the Free plan carries no service guarantee.

Leaving & termination

Leave in one click; we may suspend accounts that break the rules.

You can leave anytime — Settings → “Delete account” removes everything immediately. We may suspend or close accounts that break these terms, with notice where practical. Sections that by their nature should survive the end of an account — content licence ending, liability, governing law — survive it.

Liability

As-is, capped at what you paid us — your statutory rights untouched.

Communicado is provided as-is. To the fullest extent the law allows, our total liability for claims connected to the service is capped at the amount you paid us in the twelve months before the claim. Nothing in these terms excludes liability that cannot lawfully be excluded — and your statutory consumer rights stand untouched.

Governing law

Your local consumer protections apply; a company seat comes with incorporation.

You keep the protection of the mandatory consumer-protection laws of the country you live in. Communicado has not yet incorporated; when it does, this section will name the company’s jurisdiction. If something goes wrong, talk to us first — most things resolve in one email.

Changes to these terms

Material changes come with notice before they apply.

If these terms change materially, we will say so in the app or by email before the change applies. Using Communicado after that means the updated terms apply.

Contact

One email address, answered by a human.

Questions about these terms: hamezreigns@gmail.com. Communicado is founder-run — you are writing to a person, not a queue.